Lumo services and customer benefits
With our wide range of customer benefits and additional services, you can personalise your Lumo experience! Sign in to the My Lumo -service to see an up-to-date list of the customer benefits offered in your building.
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Lumo-living includes
As a Lumo customer you are entitled to a wide range of offers, benefits and services free of charge.
DNA Netti broadband
DNA provides broadband and cable-TV services to Lumo customers. The broadband connection 50 Mbit/s or 100 Mbit/s is included in the rent. If you wish, you can upgrade your Internet speed at a special price.
DNA also offer benefits to Lumo residents on entertainment and mobile communication services.
Carbon footprint test
Take a test to see how sustainable your lifestyle is. You will also get personalized tips for a more sustainable life. Basic information regarding housing; the construction year and heating method of the house as well as the type and surface area of the apartment are already taken into account when testing through the My Lumo service.
The carbon footprint test can also be taken by people living in apartment buildings, terraced houses or semi-detached houses in Lumo cities.
Pets welcome
Pets are family members too and, as such, always welcome in Lumo homes.
Security deposit 0 €
When you rent a Lumo home from the Lumo webstore, the security deposit is 0 euros.
Parcel locker
Some Lumo houses have parcel lockers. Residents can use the lockers to receive orders or to send parcels.
Free decoration paints
Lumo offers its residents free decoration paints. The paint benefit includes decoration paints and materials for do-it-yourself painting.
Please note that the paint benefit is not available in our newly constructed properties or renovated apartments during the first two years.
Recommend your friend as a neighbor
Now it's worth recommending a friend to be your neighbour in Lumo home! If your friend rents a home from us thanks to the recommendation, you will both receive a Gigantti gift card worth €200.
Lumo team
The Lumo team arranges all kinds of fun for the residents of your house.
Shared boat
Lumo residents in Jyväskylä have the opportunity to use the shared Lumo boat.
Flexible exchange from one Lumo home to another
Moving dates and notice periods are negotiable for people who move from one Lumo home to another after living in a Lumo home for six (6) months or more. Lumo movers don’t need to pay rent for two homes at the same time.
Deposit and rent payment related matters are agreed upon on a case-by-case basis. Apartments rented via the Lumo webstore do not require a deposit.
My Lumo service
My Lumo is an online service for residents that allows you to handle housing and tenancy-related matters easily and effortlessly, also on mobile. My Lumo service makes your life easier and it travels with you.
Nextory benefit
Enjoy over 600 000 books for free! Nextory offers audio and e-books in up to 7 languages. Lumo offers its residents the Nextory benefit. We have collected book tips for readers of all ages in Lumo homes. You can find our tips on the Nextory website.