Shared facilities

Everyone can contribute to keeping the shared facilities and yard clean and pleasant. We can all take small actions every day to help the shared environment. For example, we can wipe our shoes to avoid carrying dirt inside the building in rainy weather.

Eco-efficiency is also achieved through small actions. By only using the amount of water that you really need, for example. When you go shopping, you can think about how to avoid unnecessary waste. This also helps reduce your building’s waste bill.

Please make sure that the exterior door is closed properly behind you. For example, rubbish or snow in the doorway can prevent the door from closing all the way, and open doors can attract uninvited visitors. Placing sticks or other objects between the door and the doorframe can damage the door, doorframe and hinges. If you notice any problems with the doors or other parts of the shared facilities, please contact the maintenance company. You can find the contact details for your maintenance company on the notice board in the stairwell of your building or on the My Lumo service.

The basement fire doors must always be kept shut. Fire safety regulations also prohibit the storage of prams and other items in stairwells, basement corridors and carports. For everyone’s safety, storing mopeds and other motorised vehicles as well as flammable liquids, gases and explosive substances is prohibited throughout the building. If there are objects in the basement corridors or stairwells that do not belong there, the owner of the property has the right to remove them without separate notification.

On the notice board you will find information on current topics related to your building, including invitations to meetings and events. You can also use the notice board to put up notices of your own. For example, you can put up a notice if you want to recycle some of your belongings. However, the notice board is not the right place for expressing your personal opinions or complaining about the other residents’ behaviour. If you put up a notice on the notice board, please remove it when it has served its purpose.

Please follow the elevator’s operating instructions and contact the elevator maintenance company at the telephone number provided if you notice any problems. The telephone number is usually posted on the elevator door or the notice board. If you get stuck inside the elevator, press the alarm button to get the attention of the other residents. In newer elevators, the alarm button connects you directly to the maintenance company. Help will be provided as quickly as possible. If an elevator malfunctions when no-one is in it, it will be repaired during normal working hours. The elevators are equipped with ventilation holes, so there is no danger of running out of air.

Teach children how to use the elevator safely and remind them that the elevator is not for playing. When you carry goods in the elevator, be aware of the risk of the items being wedged against the shaft wall and also make sure that your clothes, for example, are not caught on the shaft wall. Using the elevator is prohibited during a fire or other exceptional circumstance.

The club room is meant for all of the building’s residents. It is a base for shared hobbies and activities. Decisions regarding the use of the club room are made in the residents’ meetings. The residents may designate a person to be in charge of club activities and other practical matters. The club room can usually be booked by contacting the Lumo Team Leader. If your building does not have a Lumo Team Leader, you can contact our customer service instead. You can find the contact details for the Lumo Team Leader and our customer service on the My Lumo service.

We recommend that you draft rules for the club room together with the young residents of the building. One good principle concerning guests to the club room is that there should always be one host present for each guest. But guests and the building’s residents must observe the rules of the club room and clean up after themselves.

Sauna bookings are made via My Lumo service. In addition to apartment-specific bookings, the building’s sauna can be booked for shared use in connection with volunteer work events, Christmas and group exercise activities. In the shared sauna, everyone must show consideration for the next user by keeping the sauna clean and tidy. Do not leave any smelly waste behind in the sauna facilities. Rinse the wash pots at the end of your sauna booking and use the squeegee to remove water from the floor of the shower room.

Do not pour water on the walls and seats in the sauna. Doing so will shorten the life of the wood structures. The sauna heater thermostat is set to the correct temperature. Please do not adjust it.

Doing your laundry in the shared laundry room significantly reduces the moisture load on your home. Using the building’s washing machines, tumble dryers and laundry mangles also helps reduce your electricity bill. The laundry drying rooms are often equipped with efficient blow drying equipment that dries spin-dried laundry in a matter of hours.

Using the laundry room is free of charge in most buildings. You can find the booking list and instructions in the laundry room. Please read the operating instructions carefully. Washing and drying rugs, for example, is usually not possible with ordinary machines. The laundry room and drying room are not intended for drying rugs. The instructions also include information on how to clean the room after use.

Please pick up your finished laundry in a timely manner to allow the next person to make full use of their turn. If you notice any defects in the equipment in the laundry room or drying room, contact the maintenance company and submit a fault report.

Apartment buildings usually have storage rooms for movable property. Each apartment has a designated storage unit. You should not store valuables or alcohol in the storage room, as storage rooms may attract burglars.

Home insurance usually covers the theft and damage of normal movable household property stored in the storage room for movable property. Contact your insurance company to check your insurance coverage concerning movable property and the amount of your excess.

The storage room for movable property is only intended for normal movable household property. Storing any flammable liquids and substances is strictly prohibited. Arrange the stored items in such a way as to not cover radiators or ventilation holes.

Storage units for outdoor equipment are good for keeping prams, bicycles and other types of outdoor equipment dry and in good condition. The storage units are locked, but you should also keep your bicycle locked, for example.

For information on the winter storage of motorised vehicles, such as mopeds or all-terrain vehicles, please contact your property manager. Storing motorised vehicles in the shared storage facilities is prohibited.

The storage units for outdoor equipment are only intended for outdoor equipment such as bicycles and prams. If the storage units are used for items that do not belong there, the owner of the property has the right to remove them without separate notification.

Air raid shelters are used as storage space during normal circumstances and they are emptied as necessary according to the orders issued by the authorities.

We also ask our residents to read the building-specific rescue plan from the My Lumo service, in the House info section.

We have drafted a separate service agreement on property maintenance and cleaning services: Property maintenance agreement for residents

In the event of a fault, we recommend that you submit a fault report to the maintenance company via the resident page.